Livuma

Indonesia's local OTA for daily, monthly & yearly rentals.

Livuma is built specifically for the Indonesian rental market — long-term leases, IDR payments, verified guests, and legally binding contracts. Lower fees than international OTAs, and full iCal calendar sync with Airbnb, Booking.com, and more.

KYC verified
Every guest, before payment
Rental contracts
Auto-generated & binding
Payouts
Direct to your bank account
Getting Started

Three steps to start hosting

Onboard in a single sitting. No paperwork, no in-person meetings.

1

Register your account

Sign up with email, Google, or Apple. Add your name, phone (used for WhatsApp notifications), and create a password.

2

Activate as a host

Choose individual or company, add your tax details (NPWP), bank account, and verify your identity. Required only once.

3

Create your listings

Upload photos, describe the property, set daily/monthly/yearly prices, and define your minimum stay. You're live.

Multi-Channel Management

Sync your calendar with Airbnb, Booking.com & more

Already listing on other platforms? Connect your Livuma calendar with any OTA that supports iCal — bookings made elsewhere automatically block your availability here, eliminating double-bookings.

1

Export your Livuma iCal link from your listing settings

2

Paste it into Airbnb, Booking.com, Agoda, Traveloka, or any iCal-compatible OTA

3

Done — your calendars stay in sync automatically, 24/7

Works with any OTA that supports iCal, including:

Airbnb Booking.com Agoda Traveloka Tiket.com any iCal-compatible OTA
Flexible Pricing

Three rate types. One listing.

Set any combination of daily, monthly, or yearly rates — and a minimum stay that protects your calendar.

Daily

Short stays
  • Single upfront payment
  • Ideal for vacation guests
  • Set a minimum night count

Monthly

Mid-term
  • Deposit + recurring rent
  • Open-ended after minimum stay
  • Auto-invoiced each month

Yearly

Long-term
  • Deposit + balance, paid upfront
  • Discounted long-term rate
  • Maximum income stability
Platform Comparison

Lower fees. Better fit for Indonesia.

International OTAs are built for short-term holiday stays. Livuma is designed from the ground up for how Indonesian properties actually work — long-term leases, local payments, and verified guests.

Feature Livuma Other OTAs
Commission rate ~7% from host payout 14–20%
Daily, monthly & yearly rentals All three natively supported Daily only (monthly/yearly limited)
Rental contract Auto-generated, Indonesian law Not provided
Payment currency IDR, no conversion Currency conversion applies
Calendar sync iCal with all OTAs Via iCal (varies by platform)
Guest KYC verification Gov. ID + face match Basic (email only)
How a Booking Works

From request to payout, step by step

Every booking follows the same predictable flow. You're notified by email and WhatsApp at every stage.

Visual overview of how a booking works on Livuma
1

Booking request Guest

The guest selects dates and submits a request directly from your listing.

2

You respond within 24 hours Host

Approve or decline. If you don't respond, the request quietly expires — no penalty, no awkward conversation.

3

In-app chat Both

Guest and host can message directly inside Livuma to clarify questions, agree on house rules, or share details.

4

Optional viewing Optional

For longer stays, the guest can request an in-person or virtual viewing before committing. Coordinated through chat.

5

Identity verification (KYC) Guest

Before payment, the guest verifies their government ID through our automated KYC process. You only host verified people.

6

Secure payment Guest

The guest pays via credit card or bank transfer. Funds are held securely by Livuma until check-in.

7

Rental contract generated Livuma

A binding rental contract is auto-generated using your listing terms and the guest's details. Both parties receive a signed copy.

8

Guest checks in Guest

On the start date, the guest confirms check-in in the app. If they don't, Livuma sends a reminder and auto-confirms shortly after.

9

Payout to your bank Host

After check-in is confirmed, your payout is released to your bank account — minus a transparent platform fee. For monthly bookings, payouts continue each cycle.

You get paid after check-in.

No hidden charges. A single, transparent platform fee is deducted from each payout — nothing more. The guest pays the price you advertise.

Example — monthly rental at IDR 5,000,000 with a 7% platform fee:

Base rent (what guest paid) IDR 5,000,000
Platform fee (7%) − IDR 350,000
Payout to your bank IDR 4,650,000
Cancellation Terms

Fair, predictable rules for everyone

Cancellation outcomes depend on the rate type. The full policy is shown in plain language to the guest before they pay.

Daily

Short stays

  • 14+ days before check-in Guest receives a full refund of the rent.
  • Less than 14 days Partial refund — minimum-stay nights are forfeited to the host.
  • After check-in No refund through the platform; arrange directly with the guest.
Monthly

Mid-term

  • 14+ days before check-in Guest receives a full refund of any prepaid amount.
  • Less than 14 days Deposit forfeited to the host as compensation.
  • After check-in (during minimum stay) Tenancy continues to the end of the minimum stay.
  • After minimum stay Either party may terminate with a 30-day rolling notice.
Yearly

Long-term

  • 14+ days before check-in Guest receives a full refund of any prepaid amount.
  • Less than 14 days, deposit only paid Deposit forfeited to the host.
  • Fully prepaid, before check-in Contract is binding; no guest-initiated cancellation.
  • After check-in No platform refund; arrange directly with the guest.
Host-initiated cancellations. If you cancel before the guest checks in, the guest receives a full refund and Livuma absorbs the platform fee. We expect cancellations to be rare and reserve the right to penalise repeated host cancellations to protect guest trust.
Why Livuma

Built for serious hosts and hotels

Every detail of the platform is designed to remove friction, reduce risk, and give you back time — whether you manage one apartment or a fifty-room hotel.

Verified guests only

Every guest completes identity verification before they can pay. No anonymous bookings.

Auto-generated contracts

Indonesian-law-compliant rental contracts produced for every booking. Both sides sign digitally.

Secure payments

Credit cards and bank transfers, processed by trusted payment partners. Funds held until check-in — protection for both sides.

WhatsApp + email notifications

You and your guest never miss a booking event. Status updates land where you actually look.

Recurring rent automation

Monthly invoices and reminders are sent automatically. You never chase a guest for rent.

Transparent fees

A single platform fee, deducted from your payout. The guest pays the price you advertise — no hidden charges.

Free AI social media promotion

Livuma's AI creates Instagram and Facebook posts featuring listings on our channels. Your property can get extra reach — at no cost, no work required.

FAQ

Frequently asked questions

Is Livuma only for Bali properties?

No. Livuma is available for properties across all of Indonesia. We started in Bali but support listings in Jakarta, Lombok, Yogyakarta, and any other Indonesian region.

How is Livuma different from Airbnb or Booking.com?

Livuma is built specifically for the Indonesian market. We support monthly and yearly rentals natively, generate Indonesian-law rental contracts automatically, and process all payments in IDR without currency conversion. Our platform fee is also significantly lower than most international OTAs.

Does Livuma support calendar synchronization with other OTAs?

Yes. Livuma uses standard iCal links. Export your listing's iCal URL from your listing settings and paste it into Airbnb, Booking.com, Agoda, Traveloka, or any other platform that supports iCal import. Bookings made on those platforms automatically block your Livuma availability.

What commission does Livuma charge hosts?

Livuma charges a single platform fee, deducted from each host payout. The guest always pays the exact price you set — no fees are added on top for guests. See the payout example on this page for a concrete illustration.

Can hotels and guesthouses use Livuma?

Yes. Livuma supports individual property owners, real estate companies, and hospitality businesses managing multiple units. You can create and manage multiple listings from a single host account, each with independent pricing and availability settings.

Are guests required to verify their identity?

Yes. Every guest completes KYC identity verification before they can confirm a booking or make any payment. This uses government-issued Indonesian ID and a face match check. You never host an anonymous guest on Livuma.

Ready to list with Livuma?

Whether you manage one apartment or fifty, onboarding takes a single sitting and your first listing can go live the same day.

Become a host
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