The booking platform for daily, monthly & yearly rentals in Indonesia.
Livuma handles identity verification, contracts, secure payments, and payouts — so you can focus on your properties and guests. Here's exactly how the system works, end-to-end.
Three steps to start hosting
Onboard in a single sitting. No paperwork, no in-person meetings.
Register your account
Sign up with email, Google, or Apple. Add your name, phone (used for WhatsApp notifications), and create a password.
Activate as a host
Choose individual or company, add your tax details (NPWP), bank account, and verify your identity. Required only once.
Create your listings
Upload photos, describe the property, set daily/monthly/yearly prices, and define your minimum stay. You're live.
Three rate types. One listing.
Set any combination of daily, monthly, or yearly rates — and a minimum stay that protects your calendar.
Daily
- Single upfront payment
- Ideal for vacation guests
- Set a minimum night count
Monthly
- Deposit + recurring rent
- Open-ended after minimum stay
- Auto-invoiced each month
Yearly
- Deposit + balance, paid upfront
- Discounted long-term rate
- Maximum income stability
From request to payout, step by step
Every booking follows the same predictable flow. You're notified by email and WhatsApp at every stage.
Booking request Guest
The guest selects dates and submits a request directly from your listing.
You respond within 24 hours Host
Approve or decline. If you don't respond, the request quietly expires — no penalty, no awkward conversation.
In-app chat Both
Guest and host can message directly inside Livuma to clarify questions, agree on house rules, or share details.
Optional viewing Optional
For longer stays, the guest can request an in-person or virtual viewing before committing. Coordinated through chat.
Identity verification (KYC) Guest
Before payment, the guest verifies their government ID through our automated KYC process. You only host verified people.
Secure payment Guest
The guest pays via credit card or bank transfer. Funds are held securely by Livuma until check-in.
Rental contract generated Livuma
A binding rental contract is auto-generated using your listing terms and the guest's details. Both parties receive a signed copy.
Guest checks in Guest
On the start date, the guest confirms check-in in the app. If they don't, Livuma sends a reminder and auto-confirms shortly after.
Payout to your bank Host
After check-in is confirmed, your payout is released to your bank account — minus a transparent platform fee. For monthly bookings, payouts continue each cycle.
You get paid after check-in.
No hidden charges. A single, transparent platform fee is deducted from each payout — nothing more. The guest pays the price you advertise.
Example — monthly rental at IDR 5,000,000 with a 7% platform fee:
Fair, predictable rules for everyone
Cancellation outcomes depend on the rate type. The full policy is shown in plain language to the guest before they pay.
Short stays
- 14+ days before check-in Guest receives a full refund of the rent.
- Less than 14 days Partial refund — minimum-stay nights are forfeited to the host.
- After check-in No refund through the platform; arrange directly with the guest.
Mid-term
- 14+ days before check-in Guest receives a full refund of any prepaid amount.
- Less than 14 days Deposit forfeited to the host as compensation.
- After check-in (during minimum stay) Tenancy continues to the end of the minimum stay.
- After minimum stay Either party may terminate with a 30-day rolling notice.
Long-term
- 14+ days before check-in Guest receives a full refund of any prepaid amount.
- Less than 14 days, deposit only paid Deposit forfeited to the host.
- Fully prepaid, before check-in Contract is binding; no guest-initiated cancellation.
- After check-in No platform refund; arrange directly with the guest.
Built for serious hosts
Every detail of the platform is designed to remove friction, reduce risk, and give you back time.
Verified guests only
Every guest completes identity verification before they can pay. No anonymous bookings.
Auto-generated contracts
Indonesian-law-compliant rental contracts produced for every booking. Both sides sign digitally.
Secure payments
Credit cards and bank transfers, processed by trusted payment partners. Funds held until check-in — protection for both sides.
WhatsApp + email notifications
You and your guest never miss a booking event. Status updates land where you actually look.
Recurring rent automation
Monthly invoices and reminders are sent automatically. You never chase a guest for rent.
Transparent fees
A single platform fee, deducted from your payout. The guest pays the price you advertise — no hidden charges.
Ready to list with Livuma?
Whether you manage one apartment or fifty, onboarding takes a single sitting and your first listing can go live the same day.
Become a host